highly satisfied I have had several pieces done through Canada on Canvas, and was highly satisfied with each one! It will be a service I will use over and over again! Thank you so much. Highly appreciated and recommended too!!
Mena Kurten, Winnipeg | I ordered two frames, they arrived quickly and very well packaged, they were both exactly the correct size. rnOne was exactly as shown on the website, sadly the other was nothing like the website photo at all - instead of a soft white rustic, it arrived as dark grey underneath, covered in a thin layer of white, giving it an almost stripey appearance. I at first thought (as did the supplier) that it was a mistake and a different frame has been made up. the supplier was very pleasant to deal with but due to a misunderstanding I was required to pay the $15 postage to return the frame to them, which they worked on to give it a more white appearance and returned to me. So instead of $126, the frame ended up costing me $141 and although it is better, it is still not like the one shown on the website. After sending an email photo of the work they had done on the frame, the company did not follow up with me after delivery. I would not order custom picture frames online again.
Sally D., Maple Ridge | THANK YOU SO VERY MUCH I live in the UK and wanted this picture for my sister in Calgary. I checked at least a dozen sites and you were the cheapest by far and your delivery service is great. I was able to track the picture right up to delivery. The reply from my sister was this :- THANK YOU SO VERY MUCH - the picture arrived late yesterday afternoon
The canvas is beautifully done, so clear and has a sheen that is so nice
Neil Potter, Norwich United Kingdom | happy ending I just landed from Los Angeles and see an email stating my frames gave shipped? Is this true? Thank you so much for making this happen so quickly. I'm sorry to have been such a challenge! LOL
Thank you for turning a bad situation into a hopefully happy ending. I will send you photos of my completed pieces!
And although This order had challenges, because of your fantastic customer service I will continue to use your company for future orders.
Diana, |